Privacy
Privacy Policy
Last updated: October 27, 2026 · Version française
This page explains what data the Vinoro app and the vinoro.fr website collect, what it is used for, who it is shared with, and how to exercise your rights. In short: your cellar belongs to you, nothing is sold, there is no advertising and no tracking.
Who is responsible for your data?
The data controller is Stillware, a sole proprietorship (France) that publishes Vinoro.
For any question or request regarding your data: [email protected]
The data we collect
Your account
- With email sign-in: your email address and your password, which is never stored in clear text.
- With “Continue with Google”: your email address, name and profile picture, sent by Google with your consent. We never receive your Google password.
- With “Continue with Apple”: an identifier specific to your Apple account and, depending on your choice in the Apple sheet, your name and either your real email address or a relay address that hides the real one. We never receive your Apple password.
Your cellar
- Your cellars, racks and rows, and the location of each bottle.
- Your bottles: quantity, purchase price, purchase date, format, and the notes you add.
- Your bottle history: additions, removals (drunk, gifted, deleted) and related notes.
Label photos
- The photos you take to add a bottle, stored in a private space linked to your account.
- The cut-out photo of a bottle (background removed) may become the reference photo of that wine, shown to other users who own the same wine, with no link to your account.
Your error reports
- When you report an error on a wine's page: the points concerned, your message and, if you add one, the photo supporting the correction. This photo is stored in a private space, visible only to you and the Vinoro team, and is never shown to other users.
The technical analysis log
- For each analysis (label photo, wine search, food pairing): its type, the recognized wine, its duration, its estimated cost and any errors, linked to your account. No photo is included.
- For a wine search, the text you typed is kept in this log, along with the recognized wine.
- The number of free analyses you have used, to enforce the limit of the free plan.
Your purchases and Vinoro Premium subscription
- If you subscribe to Vinoro Premium or buy an analysis pack, payment is handled entirely by Apple's App Store: we never see your bank card or payment details.
- To activate your benefits, your Vinoro account identifier is sent to a purchase management service, which keeps the history of your purchases and subscriptions (product, dates, status of the free trial or subscription, renewal or cancellation) as well as technical information about your phone needed to validate purchases. On our side, we store your Premium status and your analysis balance.
App version and your device
- When you open the app: its version, build number, the revision of the installed update, your phone model, its system version, a random installation identifier (not linked to your phone or to advertising), and the dates of first and last use, linked to your account. They help us know which versions are in use and fix problems.
The end-of-trial reminder
- If you start the free trial, the app schedules a local notification on your phone a few days before the trial ends. It is created and displayed by your phone: it sends nothing to our servers. You can turn it off in your phone's settings.
Crash reports
- If the app encounters an error or closes unexpectedly: the error message, the screen concerned, the app version, your phone model and its system version, linked to your account. These reports are stored on our own servers, never sent to a third-party service, and contain neither your email, nor your IP address, nor your photos.
We do not collect your location or your contacts, nor any advertising data, and the app contains no advertising tracking or audience measurement tool.
Data from your Google account
If you choose “Continue with Google”, Vinoro only requests access to the basic information of your Google profile, with your explicit authorization:
- your email address;
- your name and profile picture;
- your Google account identifier, used to recognize you each time you sign in.
This data is used only to create your Vinoro account, identify you when you sign in and display your profile in the app. Vinoro does not access your emails, contacts, calendar, files, or any other data of your Google account.
Data from Google is never sold, never used for advertising, never used to train artificial intelligence models, and is not shared with any third party other than the hosting required to run your account. It is kept as long as your account exists and deleted with it. You can also revoke Vinoro's access at any time from your Google account security settings (myaccount.google.com/permissions).
Vinoro's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
The shared wine catalog
Information about the wines themselves (estate, appellation, vintage, grape varieties, tasting notes, bottle photo, food pairing profiles) forms a catalog shared by all users: when a wine is already known, everyone benefits. This catalog contains no personal data: no name, no prices, no notes, no bottle locations. That personal data remains visible to you alone.
What your data is used for
- Running the app: creating your account, displaying and syncing your cellar.
- Recognizing a wine from a photo or a name, and completing its page.
- Calculating the maturity of your wines and suggesting food pairings.
- Correcting catalog pages based on your reports, and keeping you informed of their follow-up.
- Measuring response times and service costs, detecting errors and preventing abuse (technical analysis log).
- Fixing app crashes (crash reports) and tracking the versions in use.
- Managing your subscription, free trial and purchases, and enforcing the limits of the free plan.
- Securing the service and answering your requests.
The legal basis is the performance of the service you use (Article 6.1.b of the GDPR) and, for service security, the technical analysis log and crash reports, our legitimate interest (Article 6.1.f), as well as for tracking app versions.
Who it is shared with
Your data is never sold nor used for advertising. It is only passed on to the categories of technical providers below, for what is strictly necessary for Vinoro to work:
| Provider category | Role and data concerned | Location |
|---|---|---|
| Hosting and infrastructure | Storage of the database, accounts and photos, and secure routing of exchanges between the app and our servers | Data stored in the European Union (Ireland) |
| Artificial intelligence analysis | Reading photographed labels, completing wine pages, food pairing profiles. Receives label photos and information about wines, never your account data | United States |
| Wine database | Looking up information about a wine. Receives only the name of the wine searched | — |
| Image processing | Cutting out bottle photos. Receives the photo concerned | United States |
| Sign-in with a Google account, only if you choose this option | United States | |
| Purchase and subscription management | Validation and history of your Vinoro Premium purchases and subscriptions. Receives your account identifier, your purchase history and technical information about your phone, never your bank card nor the content of your cellar | United States |
| App Store (Apple) | Payment and subscription management, and sign-in with an Apple account if you choose this option | United States |
| Website hosting | Hosting of the vinoro.fr website | France |
When data is processed outside the European Union, the transfer is covered by the safeguards provided for by the GDPR: the European Commission's standard contractual clauses or an adequacy decision (EU-US Data Privacy Framework).
How long we keep it
- Your account and cellar data is kept as long as your account exists.
- You can delete your account at any time from the app (Overview › My account › Delete my account). Your account and all your personal data (cellars, bottles, history, prices, notes, photos, reports, analysis log, crash reports, device information) are then deleted immediately and permanently, including the purchase history kept by the purchase management service. Apple keeps billing information on its side under its own rules. The shared catalog pages, which are not personal data, are kept with no link to your account.
- Intermediate photos used while analyzing a label are deleted when no longer needed.
- The technical analysis log and crash reports are automatically deleted after 90 days.
- Your reports and their photos are kept as long as your account exists, and deleted with it.
Security
Exchanges between the app and our servers are encrypted (HTTPS). Access to data is compartmentalized: each account can only access its own cellars, bottles, prices, notes and history.
Your rights
Under the GDPR, you have the right of access, rectification, erasure, restriction, objection and portability of your data. The right to erasure can be exercised directly from the app (My account › Delete my account). For other rights, write to [email protected] from the address linked to your account. We reply within one month.
If you believe your rights are not being respected, you may lodge a complaint with the CNIL, the French data protection authority (cnil.fr).
Minimum age
Vinoro deals with alcoholic beverages and is reserved for adults (18 or older).
The vinoro.fr website
The presentation website sets no cookies and uses no audience measurement tool. Fonts are loaded from Google Fonts servers, which transmits your browser's IP address to them.
Changes
This policy may change as the app evolves. In case of a significant change, you will be notified in the app or on this page.